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Sales

Find your local rep or speak to online sales reps
1.888.LimeLumi (888.546.3586) press 701
email: sales@limelumi.com

Customer Service for existing orders:

Call us direct
1.888.LimeLumi (888.546.3586) dial 0
Fax us toll free: 1.888.546.3586
email: customerservice@limelumi.com

US Mail

Write:
Customer Service Visionary Earth, LLC
attn:LimeLumi 1077 Spring St NW
Atlanta, GA 30303

Contact

Visionary Earth Corporate
1.877.91Vision 918.4746 Dial 0
Fax toll free: 1.877.918.4746
email: limelumi@visionaryearth.com

Return Policy

LimeLumi accepts returns on all items that are not custom made or designed to spec. Some customer orders will be made to specific customer requests and are non-refundable. Customers should consult with their lighting engineer to be sure the light is the right choice for their situation before placing a custom order. All other stock items are eligible for return. Please email returns@limelumi.com for an authorization prior to sending any merchandise back. Be sure to include any packing materials, any and all parts and original packaging for all returns or be subject to a 25% restocking fee. LimeLumi does not provide returns for services rendered unless proof is provided services were never delivered. For all service packages, all sales are final and refunds are only given for LumiGold 100% money back guarantee. LumiGold guarantee is for a power reduction and LimeLumi must be provided with proof that the promised reduction did not occur and that the particular system was not a affected by new loads being placed on the circuit or by seasonal increases in demand from systems such as Air conditioners. Return will be issued within 7 days of approval and paid via check sent certified mail. If payment is made via credit card credit will be made to your card within 45 days.

After calling 1.888.limelumi (888.546.3586) to receive return authorization # mail all returns to your closest office.

LimeLumi South Florida
attn Return#
3162 Commodore Plaza 3F
Miami, FL 33133